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GDPR

 

ePub KNOWHOW is committed to respecting your privacy and to complying with applicable data protection and privacy laws. We are a member of the Information Commissioners Office (ICO). To view our Data Protection Registration Certificate please click here.

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You can visit our website without disclosing any personally identifiable information about yourself (although modern operating systems may use cookies and collect other non-personally identifiable information about your browsing activity).

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If you do submit limited personal information by completing the ‘Contact Us’ website form, you can be assured that we will only use your personal data in response to your information request and not for any other purpose. The same information will only be stored on a secure webmail server.

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This Privacy Policy statement is designed to help you understand how we collect limited information about you and how we may use and protect that same information when you visit our website and when you generally use our services.

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Personal information collection

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We will only collect and use your personal information through our ‘Contact Us’ website forms and, only then with your knowledge and consent.

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The type of personal information we may collect could include, for example, your name, contact number and e-mail address.

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If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time of collection, and subject to any preferences indicated by you within the ‘Contact Us’ message box.

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When will we disclose your information to others?

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We may only disclose information and contact details about you in the event that we undergo re-organisation or are sold to a third party; in which case you agree that any personal information we hold about you may be transferred to that re-organised entity or third party for the purposes and subject to the terms of this Privacy Policy Statement.

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Please note that ePub KNOWHOW does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission.

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ePub KNOWHOW may also be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order) or obligations in accordance with applicable law.

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Please see below the current list of online organisations authorised to process customer data for ePub KNOWHOW services. Each online organisation is GDPR compliant regarding their security controls and applicable regulations for the protection of personal data:

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  • WeTransfer

  • Dropbox

  • TSB Business Banking

  • 1&1 IONOS (Web Hosting Company)

  • Wix (Web Development Platform)

  • Microsoft 

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How long do we keep your information for?

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To make sure we meet our legal data protection and privacy obligations, we only hold your information for as long as we actually need it for the purposes we acquired it for in the first place, or up to the time of your information deletion request. In most cases, this means we will keep your information for as long as you continue to use our services.

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Information Security

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Please be aware that communications over the Internet, such as emails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the Internet. ePub KNOWHOW cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control or for information managed by third party organisations.

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